Returns

Who still owes us a unit back, and how long it has been open.

Open obligations

Older than 14 days

Not matched

Rows in feed

Open return obligations

Same columns as prototype v2 (Return Feed). Vlad's real export replaces data/returns_feed.csv. Oldest first.

Customer	Days open	Bucket	Match	Next step
Demo FarmRO-0003 · expected SN-OLD-003	40	> 14 days	Pending	EscalateSupport
Example Farm LtdRO-0001 · expected SN-OLD-001	14	8–14 days	Pending	Call customerSupport
Example Farm LtdRO-0002 · expected SN-OLD-002	5	0–7 days	Matched	Test unitOps